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    TataNeu FAQs | Your Questions About The New Super App Have Been Answered

    January 9, 2024
    tataneu faqs

    The next edition of the Indian Premier League is just around the corner, which will make it an ideal time for fans and newcomers alike to take advantage of this new app. The Tata Neu has already passed through its beta version where one lucky employee got permission from his boss at TATA Group Limited (the parent company) in November 2021 so he could test drive it during work hours–and now we’re expecting them roll out their presence on April 18th with full force! The upcoming digital loyalty app from Tata is a great way for them to connect with their customers and give back in the form of rewards points. The company has been declared as sponsor for IPL 2024, which speaks volumes about how important this project really was meant to be!

    On April 7, the Tata Group’s super app will launch. A teaser image was posted on its Google Play Store page to announce this news and then advertise it publicly for first time during ongoing IPL tournament!

    TataNeu Frequently Asked Questions

    Below is the list of the most anticipated questions that you might have about the new super app as its launch is very close. Read on to have all your doubts clarified so you can use the app freely and make use of all its features and not miss out on any.

    Related – TataNeu Refer And Earn Details

    With NeuPass, you have access to a powerful membership programme where you can shop, order food, book travel, and more, all while getting rewarded. With NeuPass, you can earn and use NeuCoins across multiple brands. TataNeu is offering a minimum of 5% NeuCoins.

    NeuCoins are universal reward points that can be redeemed on TataNeu and its partner brands. You can earn NeuCoins while shopping, booking hotels and flights, ordering food, and so much more. 1 NeuCoin = ₹1

    TataNeu’s NeuPass program rewards you for every purchase you make. You’ll earn NeuCoins on every order, whether you’re shopping, ordering food, booking travel, and much more! NeuCoins can be redeemed across multiple brands on TataNeu. 1 NeuCoin = ₹1

    You will get a minimum of 5% assured NeuCoins on all transactions via the TataNeu app or web. Each brand may provide NeuCoins for transactions on the respective brand web & app as per their policy.

    We know you love your memberships with Tata Neu’s partner brands, so they’ve brought them all together in NeuPass. Now you can earn NeuCoins and use them across these partner brands.

    It’s you who moves with them! TataNeu and its partner brands allow you to continue to enjoy your existing rewards, NeuCoins, and benefits. NeuCoins will be merged into your NeuCoins balance, and your membership privileges with these partner brands will continue as normal. The terms of your membership with the partner brand will remain the same.

    You can earn NeuCoins through eligible transactions on TataNeu.

    • AirAsia India flight bookings
    • BigBasket Orders
    • Purchases on Croma, Westside
    • Stays, dining, bar & spa spends at IHCL hotels
    • Shopping on Tata CLiQ
    • Order food on Qmin
    • Medicines, doctor consultation, and lab tests on 1mg

    You can use your NeuCoins on a bunch of things including:

    If you’re shopping online, using NeuCoins is easy. Just select Tata Pay as your payment method and once the final Neucoins balance reflects, choose the option to redeem them as part of your checkout.

    Related – What Is TataNeu App?

    “I HAVE BEEN CONSTANTLY TELLING PEOPLE TO ENCOURAGE PEOPLE, TO QUESTION THE UNQUESTIONED AND NOT TO BE ASHAMED TO BRING UP NEW IDEAS, NEW PROCESSES TO GET THINGS DONE” – RATAN TATA

    Your Neu coins will expire 365 days after your last transaction involving an eligible earn or use of neucoins (even if it’s just one). During special promotions, you might also get a bonus batch! The expiry date for these extra coins is mentioned at the time they’re issued so make sure not to forget about them when buying.

    If you’re looking for your NeuCoins balance, head on over to the TataNeu app or website. You can find it right when logging in from anywhere in minutes!

    NeuPass is a great way for everyone to save on their electricity bill. You don’t need an account or any other kind of membership, just pick up the phone and call them!

    It’s a win-win situation! You can get NeuPass and there are no fees involved.     

    Yes, it’s possible. But be aware that there are some privacy laws you need to follow when signing up for NeuPass so make sure they’re baked in mind beforehand!

    Yes, it’s possible. But be aware that there are some privacy laws you need to follow when signing up for NeuPass so make sure they’re baked in mind beforehand!

    If the transaction is successful, then NeuCoins are deducted immediately from your account

    If the transaction has failed, then the corresponding NeuCoins will be refunded to your account within 24 hours.

    No, as of now, there is no way to reverse expired NeuCoins into your account.

    Yes, to ensure total clarity Tata Neu will send you a monthly statement on your registered email address.

    If you cancel or return any order that you had paid for with NeuCoins, your NeuCoins will be refunded to you. Also, any NeuCoins you had earned on that order will be deducted from your balance.

    NeuCoins will be credited to your account once your return window or travel booking is completed. Until then, the NeuCoins will be shown as ‘Locked’ in your account. You can refer to individual brand terms on return & booking policy

    NeuCoins are awarded on only eligible orders/bookings. You can check the list of eligible order/bookings in the FAQs section of the respective brand

    Abhishek

    Abhishek

    Marketing and product manager at Couponswala.com, with expertise in digital marketing, SEO, and product management. I'm passionate about using data to drive decision-making and am always looking for ways to improve our marketing strategies and tactics.

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