Well before ordering anything from anywhere, we all want to be 100% sure that if anything happens we can still be in the safe zone instead of getting the feeling like we have been scammed so that’s why we have provided all of the delivery-related information that will make you feel much more secure to deal with Redwolf.
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Redwolf Prepaid Payment
Our partner Payment Gateways – Cashfree, CCAvenue, or PayU – will handle your actual payment transaction while you’re checking out. These are well-known and secure payment gateways that are utilized by a broad range of companies in India. No sensitive information is captured, processed, or saved by Redwolf.
How to pay for a Prepaid order when checking out?
Our Payment Gateway partners accept UPI as well as all major credit and debit cards (Visa, Mastercard, Rupay, American Express), as well as Netbanking and Wallet choices.
What is a Prepaid order’s typical flow?
After completing the transaction on the Payment Gateway, you will be sent to the Redwolf Thank You page, which will indicate that your purchase was completed successfully. You’ll also get an e-mail with your purchase details and a text message with a confirmation message. Your purchase will then be processed and sent from our office – see our Delivery Information page for more information.
The payment was completed with an error, and the money was charged from my account/card.
Don’t be concerned! Transactions may fail on rare instances due to network difficulties between Payment Gateways and banks or card issuers. This might also occur if the Payment Gateway is receiving significant traffic. Your funds are completely secure, and they will either reach us or be returned to you by your bank.
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What if Redwolf receives the money despite the transaction error?
Our customer service staff will manually handle your purchase the following working day after reconciling accepted funds. Once this occurs, you will get an order confirmation e-mail. If you have any problems with your transaction, please contact us at customer care email and we will be pleased to assist you. Don’t worry, your payment is completely secure.
Should I make a second purchase in the event that the first payment attempt fails?
Yes, you certainly can. If the initial payment also goes through, we will be able to reimburse it to you. We’ll be pleased to assist you if you send us an email at customer care email.
Are you able to take payments using UPI?
Yes, we do – bring your VPA with you when you check out, and you may pay using your chosen UPI app.
Prepaid Order Vs COD On Redwolf
Yes! For all prepaid purchases above Rs. 449, we provide free shipping throughout India. Our courier partners impose an extra COD handling fee for Cash on Delivery purchases, which is revealed throughout the checkout process before you finalize your transaction. Prepaid customers have the option of obtaining monies returned to their bank account/card/wallet in the event of a return, however, COD users will only receive credits in their Redwolf Wallet. More information is available on our Delivery Information and Return Policy websites. We support and encourage digital payments since they help us run our company more effectively.
What are Redwolf credits, and how do you get them?
Redwolf Credits are e-commerce store credits that may be used to buy anything on our website. Here you can see how much money you have in your wallet. When making a purchase, 1 Credit is equal to Rs. 1.00 and may be used throughout the checkout process. Redwolf Credits cannot be transferred. They can’t be transferred to another Redwolf account or changed into Indian rupees and deposited into your bank account. Redwolf Credits are the online counterpart of shop credit at the red wolf and are not to be confused with banking or financial services. Please contact us at customer care email if you have any more queries concerning Payments or any other policies.