SonyLIV stands out as one of India’s premier streaming platforms, delivering an extensive selection of entertainment that includes popular TV shows, blockbuster movies, thrilling sports events, and exclusive original series. Its versatile content library appeals to diverse audiences across the country. However, there can be several reasons why you might consider canceling your SonyLIV subscription—perhaps to explore fresh content on other platforms, manage monthly expenses better, or simply because you aren’t using the service as much as before.

Many users find themselves unsure about the correct way to cancel their SonyLIV subscription, prevent recurring auto-renewal charges, or claim refunds for any unused subscription days. The cancellation process can differ based on your subscription method—whether it was purchased directly through SonyLIV’s website or app, or via third-party platforms like Google Play Store or Apple’s App Store, which may have their specific policies and steps.

This comprehensive guide offers clear, step-by-step instructions on how to cancel a SonyLIV subscription, halt automatic renewals, and request refunds. It also includes additional tips on activating SonyLIV subscriptions bundled with popular telecom providers such as Jio and Airtel. Furthermore, this guide sheds light on the various SonyLIV subscription plans available in India and how users residing in the USA can conveniently access the platform to enjoy its rich content offerings.

How to Cancel Your SonyLIV Subscription

There are two primary ways to cancel your SonyLIV subscription, depending on how you initially signed up:

• If your subscription was purchased directly through the SonyLIV website or mobile app
• If you subscribed through third-party platforms like the Google Play Store (for Android devices) or the Apple App Store (for iOS devices)

To help you navigate the cancellation process smoothly, detailed step-by-step instructions for each method are provided below. Whether you want to avoid future charges or simply take a break from the service, these guides will ensure you manage your subscription hassle-free.

Steps to Cancel Through Website or App

1. Open the SonyLIV website in your browser or launch the SonyLIV mobile app on your device.
2. Log in to your account using your registered email ID or phone number along with your password.
3. Navigate to the Profile section—on the website, it’s usually at the top right corner, while on the app, you’ll find it in the bottom menu.
4. Select Subscriptions or My Plans from the menu options to view your active subscription details.
5. Locate the subscription plan you want to cancel.
6. Click or tap on Cancel Subscription or Deactivate Auto-Renewal (the exact wording may vary slightly).
7. Confirm your cancellation when prompted to finalize the process.

After you cancel, your subscription will remain active until the end of the current billing cycle, so you can continue enjoying the service without interruption. The subscription will not auto-renew after this period. You will also receive a confirmation email or SMS notifying you of the successful cancellation, providing a clear record for your reference.

Also Read – Best Sony LIV Subscription Plans

Steps to Cancel via Google Play or Apple App Store

If you subscribed to SonyLIV through your phone’s app store, you will need to cancel the subscription directly from that platform. Here’s how to do it for both Android and iOS devices:

On Google Play Store (Android):

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon located in the top-right corner of the screen.
3. Navigate to Payments & Subscriptions, then select Subscriptions.
4. Scroll through your active subscriptions and find SonyLIV.
5. Tap Cancel Subscription and follow the on-screen prompts to complete the cancellation.

On Apple App Store (iOS):

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID name at the very top of the screen.
3. Select Subscriptions from the menu.
4. Locate SonyLIV in your list of active subscriptions.
5. Tap Cancel Subscription and confirm your cancellation when prompted.

By following these steps, your subscription will remain active until the end of the current billing period. Once that cycle concludes, the cancellation will take effect, and you will no longer be charged for future billing periods. This ensures you won’t encounter any unexpected charges after deciding to stop your subscription.

How to Stop SonyLIV Auto-Renewal

If you wish to keep using SonyLIV until your current subscription period ends but want to prevent it from auto-renewing, you can easily turn off the auto-renewal feature.

• For those who subscribed directly through the SonyLIV website or app, simply navigate to Profile > My Plans > Manage Plan, then select the option to Turn Off Auto-Renewal. This will stop future automatic charges while allowing you to enjoy your subscription until it naturally expires.
• If your subscription was purchased via Google Play Store or Apple App Store, the process to disable auto-renewal is identical to cancelling your subscription through those platforms—as explained in the cancellation steps above. Disabling auto-renewal means your subscription remains active for the paid duration but won’t renew afterwards.

To avoid any unexpected charges, always look out for a confirmation email or message after you disable auto-renewal. Keeping this confirmation ensures peace of mind that your subscription won’t be renewed accidentally.

How to Cancel SonyLIV Subscription and Get a Refund

If you’ve decided to cancel your SonyLIV subscription and are wondering about the refund options, it’s important to understand the platform’s refund policies. This section will guide you through the process of cancelling your subscription and explain how to request a refund for any unused days, depending on your payment method and purchase platform.

SonyLIV Refund Policy Explanation

SonyLIV generally has a strict no-refund rule once a subscription is active and content has been streamed. However, there are a few special circumstances where a refund might be considered:

• You were mistakenly charged multiple times for the same subscription.
• You cancelled your subscription, but charges continued to be deducted.
• You were billed even though your subscription activation didn’t complete successfully.

If you think you qualify for a refund, follow these steps:

• Visit the Help or Support section on the SonyLIV app or website.
• Submit a ticket or complaint under the billing or payments category.
• Include key details such as your registered email address, transaction ID, charge date, and a clear explanation of why you’re requesting a refund.
• Wait for the support team to investigate and get back to you with a decision.

For payments made via Google Play Store or Apple App Store, refunds must be requested through those respective platforms since SonyLIV cannot process refunds directly. These app stores follow their own refund policies.

Important: Refunds are granted only at the discretion of SonyLIV or the payment provider and are generally not available if you have already accessed the service after purchase.

How to Activate SonyLIV Subscription with Jio Recharge

Jio provides special bundled recharge plans that come with complimentary SonyLIV subscriptions, giving you access to premium content without extra cost. To activate your SonyLIV subscription through Jio, follow these simple steps:

1. Recharge your Jio mobile number with an eligible plan that includes SonyLIV access.
2. After completing the recharge, you will receive an SMS containing an activation link or a coupon code.
3. Open the activation link and log in to SonyLIV using your registered Jio number.
4. The SonyLIV subscription will be automatically activated and linked to your account.
5. You can now enjoy SonyLIV’s wide range of entertainment content without paying separately.

Keep in mind that Jio’s plans and bundled offers are updated regularly, so it’s a good idea to check the latest recharge options on the Jio website or app to confirm which ones include SonyLIV subscription benefits.

How to Activate SonyLIV with Airtel Xstream

Airtel offers SonyLIV subscriptions bundled with certain broadband and prepaid plans, allowing customers to enjoy premium content at no extra cost. To activate SonyLIV through Airtel Xstream, follow these steps:

1. Recharge your Airtel number or ensure your Airtel Xstream broadband plan includes SonyLIV as part of the package.
2. Download the Airtel Xstream app or open the Airtel Thanks app on your device.
3. Navigate to the Rewards or Entertainment section within the app.
4. Select SonyLIV from the list of partner apps available.
5. Log in using your Airtel number and redeem the SonyLIV subscription.
6. You will then be redirected to the SonyLIV app or website where your subscription will be activated automatically.

Once activated, you can stream SonyLIV content without any additional charges, as long as your Airtel plan includes this benefit. Keep an eye on Airtel’s latest offers to stay updated on plans that offer bundled SonyLIV subscriptions.

SonyLIV Subscription Plans in India and the USA

SonyLIV offers a variety of subscription plans tailored to different viewing preferences and budgets in both India and the USA. Whether you want access to live sports, movies, or exclusive original series, there are flexible options designed to deliver quality entertainment across devices and regions. This section highlights the key plans available and how they differ between the two countries.

Available SonyLIV Plans in India

SonyLIV offers a wide range of subscription plans in India designed to meet different entertainment needs and budgets. The platform regularly updates its offerings, but the current options usually include:

• Mobile-Only Plan: A budget-friendly option crafted for individual users who mainly watch on smartphones. It provides SD streaming at a low cost, making it perfect for casual viewers or students who don’t need multiple screens.
• Premium Monthly Plan: A flexible short-term subscription that gives access to HD streaming on multiple devices, free from disruptive ads. It is an excellent choice for users who want the complete SonyLIV experience without committing long-term.
• Premium 6-Month Plan: A cost-effective package that balances affordability and variety, offering uninterrupted HD content for six months. It works well for regular viewers who appreciate some savings compared to paying month by month.
• Premium Annual Plan: The most value-packed plan, designed for families or heavy streamers. It allows simultaneous access on 2 to 4 devices with complete ad-free entertainment for a year, making it the top pick for households.

All these plans typically support streaming across smart TVs, smartphones, tablets, and web browsers, giving subscribers the flexibility to enjoy shows and movies anytime, anywhere. With regional shows, live sports, blockbuster movies, and Sony-exclusive originals, SonyLIV ensures that each plan delivers a rich library of entertainment tailored for every kind of viewer.

How to Get SonyLIV in the USA

SonyLIV is not directly available in all international markets, but viewers in the USA have several options to access its content:

• SonyLIV International Subscription: SonyLIV offers specialized pricing and subscription plans designed for international users in select regions, including the USA.
• Partner Platforms: Some Indian TV channels available on streaming services like Sling TV or YuppTV in the USA may carry SonyLIV content as part of their package.
• Using an Indian Account: If you already have a SonyLIV account registered in India with a valid payment method, you can log in and stream content abroad via the website or app.

It’s important to follow SonyLIV’s terms of service and avoid unauthorized access methods. Note that international subscription costs may be higher compared to domestic Indian plans.

Conclusion

Cancelling your SonyLIV subscription, stopping auto-renewals, and managing your account is straightforward once you understand the correct process. The exact steps depend largely on where you purchased your subscription—whether directly through SonyLIV or via third-party app stores like Google Play or Apple App Store.

While refunds are uncommon, they can be granted in cases of billing errors or duplicate charges. Additionally, users can take advantage of bundled telecom offers from providers like Jio and Airtel, which often include free SonyLIV access as part of their plans. Being familiar with the subscription plans available in both India and the USA can help you make well-informed decisions about continuing or cancelling your subscription.

Staying informed about your subscription status, upcoming charges, and renewal dates empowers you to keep full control over your expenses and avoid any unexpected or unwanted deductions.

FAQs

Q1. How do I cancel my SonyLIV subscription?

Ans:- You can cancel your subscription through the SonyLIV app or website by going to Profile > My Plans. If you purchased through Google Play or Apple App Store, cancel it via the respective app store subscriptions section.

Q2. Will my SonyLIV plan stop immediately after cancellation?

Ans:- No, your subscription will stay active until the end of the current billing cycle but will not auto-renew after that period.

Q3. How do I stop SonyLIV auto-renewal?

Ans:- Disable auto-renewal in your subscription settings either on SonyLIV directly or through the app store where you purchased the subscription. This will prevent any future charges.

Q4. Can I get a refund after cancelling SonyLIV?

Ans:- SonyLIV usually does not provide refunds unless there is a billing mistake. To request a refund, contact SonyLIV customer support or the app store support if purchased via Google Play or Apple.

Q5. How do I activate SonyLIV using Jio?

Ans:- Recharge your Jio number with an eligible plan that includes SonyLIV, then click the activation link sent via SMS and log in with your Jio number to activate the subscription.

Q6. How do I activate SonyLIV using Airtel?

Ans:- Open the Airtel Thanks or Xstream app, navigate to the Rewards section, select SonyLIV, and activate it using your Airtel number.

Q7. What are the SonyLIV plans available in India?

Ans:- SonyLIV offers Mobile-Only, Monthly Premium, 6-Month Premium, and Annual Premium subscription plans at different price points catered to various user needs.

Q8. Is SonyLIV available in the USA?

Ans:- Yes, SonyLIV is accessible in the USA through international subscription plans, partner streaming platforms, or by using an Indian SonyLIV account with a valid payment method.