BusRedbus Ticket Cancellation & Refund Policy Details With Support Information

    Redbus Ticket Cancellation & Refund Policy Details With Support Information

    For any company, ticket cancellation and taking refunds are the most cumbersome jobs. Customers may face issues or they may want to enquire about something and it is necessary for the company to ensure that every customer’s issue should be resolved as quickly as possible. A company’s reputation and trust basically come through its ability to solve the user’s problems and issues. Transportation by Bus has seen growth even with the various amounts of travel options. Accordingly, there will be a lot of inquiries, issues, and refunds faced by bus transportation providers. Redbus is one such company that provides bus transportation to people and has been doing a stellar job of it so far. As with any company though issues are bound to arise with customers asking for refunds and canceling tickets at the last minute. Below you can find various policies relating to Redbus Ticket Cancellation.

    Redbus Ticket Cancellation Policy

    Redbus ticket cancellation policy comes under the terms and conditions category. There is a full page of Redbus’ terms and conditions where you can find everything in full detail. If you face any difficulty in the future you can simply contact the customer service and enquire about anything you want. These policies are strictly abided by everyone who regularly uses Redbus services. So, if you want to know more about the Redbus cancellation policy, here is some information.

    • You can cancel tickets by logging into your Redbus account or by calling the Redbus customer care number.
    • Cancellation charges will be added to every ticket cancellation.

    Redbus Cancellation

    We have already mentioned the steps you need to take and all you need to know to go about your Redbus ticket cancellation. All these policies are the same for everyone. Although we would suggest that if you are using Redbus for the first time, you can read the whole terms and policies page for a complete understanding of the policy. Or if you have any issues that are not mentioned on the page, you can simply call customer care and ask them about the issue.

    How To Cancel Redbus Ticket?

    If the thought of how to cancel ticket in Redbus went through your mind, we are here to help you. Usually, cancellation processes take a fair amount of time by different companies. Luckily, to cancel your Redbus tickets is a fairly simple procedure that requires very little effort and can be done in your free time. 

    • Simply log in to your Redbus account on the website or app.
    • Go to the ‘Manage Booking’ option and click on it.
    • Among the list of options that drop down, you will find the ‘Cancel’ option.
    • Once you click ‘Cancel’, you just have to enter your ticket number and email id.
    • Select the passengers for whom you want to cancel the tickets and you are good to go.
    Redbus Ticket Cancellation
    Redbus Ticket Cancellation

    Redbus Ticket Cancellation Charges

    There will be a certain cancellation amount that will be charged if you are deciding to go for ticket cancellation. If your tour is cancelled by the bus company or if you have cancelled it voluntarily, then the charges that are mentioned in the brochure or itinerary will apply. Redbus cancellation charges within 24 hours will charge you a certain percentage, similarly the charges vary depending on when you want to cancel your ticket. The following charges will apply as per Redbus ticket cancellation policy.

    Time Period for Cancellation Charges
    45 days or more, prior to departureBooking fees
    Between 44 and 31 days of departure25% of Tour Cost
    Between 30 and 15 days of departure50% of Tour Cost
    Between 14 and 8 days of departure75% of Tour Cost
    Within 7days prior to the date of departure or no-show for any reason what-so-ever100% of Tour Cost

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    Redbus Ticket Cancellation Refund

    Customers are bound to have issues arise and will need the company to comply with their demands so that the company doesn’t lose face. Refunds are a tough issue to walk around but there is no shortage of refund inquiries especially when the company is catering to a large number of people. Unfortunately, the refund depends on when you cancel your tickets and will be charged accordingly as mentioned in the table above. To know more about the Redbus refund policy, tracking and status, look below. 

    • RedBus is only a facilitator and any refund for any service which is not delivered by the service provider or independent contractors or for any reason for which the User is entitled to a refund is subject to redBus receiving the amount from the said service provider. 
    • The user should acknowledge that redBus shall not be held liable for any delay in refund or non-refund of the amount from the respective service provider or Independent Contractors of Redbus. In such events, the User shall directly approach the service provider for any claims.
    • In case the User makes any changes in their accommodation during the duration of the tour, Redbus shall not refund or pay compensation in any manner whatsoever. 
    • The User would also be liable to pay any additional sum that is required to be paid consequent to the aforesaid changes made in the accommodation.
    • In the event of any delay in the Redbus refund time beyond the period specified, the entire liability of Redbus shall be a refund of the said amount with interest calculated at the applicable bank rate till the date the refund is made.

    “A journey of a thousand miles begins with a single step”

    Redbus Cancellation Contact Number

    Customers will tend to get confused at times when reading the cancellation policy redbus. If you want to know more about the Redbus ticket cancellation and refund policy of Redbus, you can contact their customer service for more information.


    Hope that our blog has answered your queries and given you more clarity on the steps to cancel tickets in Redbus and also details about the refund policies so you don’t lose out on the travel money you have accumulated. Happy Travels!


    1. I have booked my ticket through red bus from Visakhapatnam to bangalore on 19/7/21, & cancelled the ticket after 30 mts. Till now I have not got my refund ticket no. TQ8G34718799, red bus shows they have refunded, but I have not received, red bus has cheated me,


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